Care that feels personal, local and deeply human
Support at home should feel safe, respectful and centered around the life you want to live. At Lyft Community Live Well at Home, we offer thoughtful in-home support that helps people stay connected to their home, their routines, their identity, their independence and their community.
What is the Support at Home Program?
What Sets Us Apart
The Support at Home Program is a new way to access aged care services funded by the government. It’s designed to be simpler, more flexible, and more personalized - because everyone’s needs are different. And everyone deserves to live safely and comfortably in their own home.
Replacing the current Home Care Packages (HCP), this program gives you more flexible, person-centered support. And with the Lyft Community as your trusted partner, helping you every step of the way with expert guidance and quality services, getting started is easy and stress-free.
Support to stay in your home and community you love
Every person has their own way of living, their own routines, and their own preferences for how they would like to be supported. Our role is to listen carefully, work alongside you, and provide support that feels respectful, flexible and aligned with what matters most.
Whether you need help around the home, support getting out into the community, personal care, transport, companionship, or guidance to coordinate services, we are here to walk beside you.
Why Choose Us
At Lyft Community Live Well at Home;
We Make It Simple
Choosing a provider can seem confusing, but we guide you through it with clear advice and real support.
Consistency and trust
Familiar faces matter. We work hard to create dependable support built on trust and continuity.
Local and community-minded
We are passionate about helping people remain connected to the places, routines and communities that bring meaning to life.
We focus on you: Care shaped around people, not just tasks
We are building something thoughtful. We want care to feel warm, reliable and genuinely personal.
Relationship-led care
We take the time to get to know the person, not just the service needs.
Flexible support
Care should fit around the person, not the other way around.
Values-led team
We lead with kindness, respect, accountability and genuine care for people and the wider community.
We’re Transparent
No hidden fees, no confusing jargon. Just straightforward advice about funding and costs.
How we can support you
We offer a range of supports designed to make life at home feel safer, easier and more connected.
-
Transport to appointments and outings
-
Social support and companionship
-
Shopping and errands
02
-
Personal care
-
Domestic assistance
-
Meal preparation
01
-
Respite support
-
Home and garden help
-
Care coordination
03
Care that honors the whole person
We believe the best care supports more than practical needs. It also protects identity, dignity, choice, belonging and emotional wellbeing.
We want people to feel seen, heard and respected. We want families to feel reassured. And we want support workers to show up with warmth, presence and professionalism.
We believe care works best when it’s about building relationships, not just transactions.
Creating a different kind of company.
We disrupt norms.
Shape culture.
Contact communities.
We are a bold disruptor with a kind heart.
Here to challenge the status quo.
We disrupt norms. Shape culture. Connect communities through positivity, inclusivity and accessibility.
Not just a service.
A movement.
At Lyft Community, we believe care should feel different — more human, more connected, more empowering.
We challenge old systems, disrupt outdated norms, and bring communities together through inclusivity, accessibility, and heart.
Every action we take is guided by passion and authenticity. We listen.
We support. We lift people up. Because true connection isn’t just about care - it’s about community.
We can't wait to meet you...
Thank you for considering Lyft Community as your NDIS support work agency.
We are dedicated to providing exceptional support services tailored to your individual needs and goals. The following steps will guide you through our referral and intake process:
AGED CARE
Home Care Packages: Tailored plans to meet your daily care needs.
Companionship: Friendly support to combat loneliness and enrich life.
Cleaning: Keeping your home tidy and comfortable.
Respite Care: Giving caregivers the rest they need.
NDIS
Personal Care: Assistance with daily activities to maintain independence.
Transport: Helping you get to appointments, work, or social activities.
Therapy: Access to skilled therapists for your physical, emotional, and developmental needs.
ADDITIONAL SERVICES
Cleaning: Professional cleaning to maintain a healthy environment.
Gardening: Help with maintaining outdoor spaces.
Other Extra: Flexible options to suit your unique needs.
SERVICES
Comprehensive care and support services
ADDITIONAL CARE
Cleaning: Professional cleaning to maintain a healthy environment.
Gardening: Help with maintaining outdoor spaces.
Other Extra: Flexible options to suit your unique needs.
AGED CARE
Home Care Packages: Tailored plans to meet your daily care needs.
Companionship: Friendly support to combat loneliness and enrich life.
Cleaning: Keeping your home tidy and comfortable.
Respite Care: Giving caregivers the rest they need.
NDIS
Personal Care
Assistance with daily activities to maintain independence.
Transport
Helping you get to appointments, work, or social activities.
Therapy
Access to skilled therapists for your physical, emotional, and developmental needs.
Comprehensive Services
Add paragraph text. Click “Edit Text” to update the font, size and more. To change and reuse text themes, go to Site Styles.
