The National Disability Insurance Scheme (NDIS) is a government initiative in Australia that provides support and funding to individuals with permanent and significant disabilities. Its goal is to empower participants to achieve their goals, enhance their independence, and improve their overall quality of life.

As an NDIS support worker agency, we provide a wide range of services to support individuals with disabilities. These services may include personal care, household tasks, community participation, skill development, respite care, and more. We work closely with participants to develop personalised support plans based on their unique needs and goals.

To access NDIS support services, you must meet certain eligibility criteria. This includes being under the age of 65, being an Australian citizen or permanent resident, and having a permanent and significant disability. You can check your eligibility and apply for the NDIS through the official NDIS website or by contacting the National Disability Insurance Agency (NDIA).

Our agency takes great care in matching support workers to participants based on their needs, preferences, and compatibility. We consider factors such as skills, experience, cultural background, and shared interests to ensure a positive and productive support relationship. We encourage open communication and collaboration between participants and support workers to foster strong connections.

Absolutely. We have a team of highly qualified and trained support workers who possess the necessary skills, experience, and qualifications to deliver exceptional support services. Our support workers undergo regular training and development programs to enhance their skills, knowledge, and understanding of the NDIS framework.

We prioritise the privacy and confidentiality of our participants. We adhere to strict privacy policies and comply with all relevant laws and regulations regarding the handling of personal information. Our staff are trained on privacy protocols and are committed to maintaining the confidentiality of all participant information.

If you wish to request a change to your support plan, we encourage open communication with our team. Reach out to us directly, and we will assist you in understanding the process and guiding you through any necessary steps. We are here to support you and ensure that your support plan aligns with your evolving needs and goals.

We value feedback from participants, as it helps us continually improve our services. If you have any concerns, feedback, or wish to make a complaint, please contact our dedicated team. We will address your concerns promptly and work with you to find a satisfactory resolution.